ATT Systems (S'pore) Pte Ltd
Public Healthcare Institute

Public Healthcare Institution Outpatient Payment Solutions

Being one of Singapore’s largest multi-disciplinary hospitals, with many clinical and allied health departments, and specialist centres, an upgraded Payment Service Solution was essential to better support staff in the collection and settlement of patients’ outstanding bills and payments.

Implemented across six specialist outpatient clinics, the Self-Payment Kiosk systems enable self-help for patients wanting to make payment for their outstanding bills and procedure deposits. Utilising the system, patients can opt to make partial or full payment of their bill and select their preferred payment mode (Eg. NETS, Credit Card, Cash, and Medisave). Interfacing with the client’s existing software for patient’s bill information and EQMS, operations and management staff can easily retrieve payment reports, view payment logs, and manage kiosk operations via the Reports and Administration Module.

ATT Systems (S'pore) Pte Ltd

Solutions & Responsibilities

Designed, installed, tested, and commissioned the Self-Payment Kiosks. The project also required application migration, code migration, process improvements, and data migration/conversion. Additionally, preventive and corrective maintenance, and ad hoc service support was provided during the Defective Liability Period after the implementation.

Outcome & Benefits

Client Benefits

Lower overall operation cost

Real time management

Data collection for statistical analysis

Intelligent ways to interact with Patients

User’s Benefit

Better Time management

Reduced Waiting Time

Greater Convenience

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    Contact Information


    35 Ubi Crescent, ATT Building, Singapore, 408585


    +65 6749 7840


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