newsroom
News & Updates
Recent Updates
Categories
Government service centres face mounting pressure to deliver efficient, user-friendly experiences whilst managing high visitor volumes and complex regulatory requirements. ATT's Online Resource Booking System (ORBS) addresses these challenges head-on, transforming traditional appointment workflows into streamlined, digital-first interactions. This cloud-enabled scheduling solution empowers government agencies to eliminate manual bottlenecks, reduce wait times, and provide citizens with convenient, accessible booking options. From automated appointment confirmations to AI-driven resource optimisation, ORBS ensures every visitor interaction is smooth, transparent, and efficient. In this comprehensive guide, we explore five key ways ORBS is revolutionising visitor experiences across government facilities, demonstrating how modern scheduling technology can enhance public service delivery whilst supporting staff productivity and operational excellence.
Category:
Blogs
Self-service kiosks are transforming customer registration processes across sectors, redefining how organisations manage visitor flow, cut operational costs, and deliver seamless digital experiences. Whether in healthcare, government, or finance, these intelligent kiosks are replacing cumbersome paper-based systems with automated check-ins that reduce queues, speed up data capture, and improve accuracy. Organisations are finding that self-service registration is not just about convenience it’s also a strategic move towards greater efficiency and meeting the expectations of today’s digital-first customers.
This shift has become especially pronounced in 2025, as contactless interactions and rapid service delivery are now baseline expectations. ATT’s Kiosk Operation Solution (KOS) leads this evolution, providing organisations with modular, scalable kiosks that adapt to varied operational needs while upholding strict security and compliance. With these solutions, businesses are achieving faster registration, better compliance, and noticeable gains in resource allocation all while delivering the modern, touch-free experiences customers now demand.
Category:
Blogs
Edge computing transforms visitor management in public spaces by processing data closer to users, reducing delays (latency) and improving response times. ATT's edge-enabled solutions deliver real-time performance improvements for queue management, visitor tracking, and automated services across government facilities, healthcare centres, and transportation hubs. This comprehensive guide explores how edge computing system design (architecture) enhances ATT's Visitor Management Systems, Queue Management platforms, and self-service kiosks to create faster, more reliable public service experiences. Organisations adopting edge computing report up to 40% reduction in system response times and significantly improved visitor satisfaction scores. For public sector leaders seeking to modernise service delivery while maintaining operational resilience, edge computing offers a proven pathway to enhanced performance and citizen satisfaction.
Category:
Blogs
Healthcare facilities require visitor management systems with compliant data protection, contactless check-in capabilities, and real-time visitor tracking to safeguard patient privacy whilst maintaining operational efficiency. Essential features include always-on reliability, customizable workflows for different visitor categories, and integration with access control systems to restrict unauthorized entry to sensitive areas.
The most effective healthcare visitor management systems combine stringent security protocols with user-friendly interfaces, enabling seamless pre-registration, automated health screenings, and comprehensive audit trails that support regulatory compliance and emergency response procedures.
Category:
Blogs
ATT Group's Payment Services Solution reduces fraud risk through a comprehensive multi-layered security approach that combines advanced payment tokenisation, AI-powered monitoring, and real-time authentication protocols. This integrated security framework protects sensitive transaction data whilst enabling seamless payment processing across enterprise environments.
The solution's fraud reduction capabilities centre on proactive threat detection and data protection technologies that automatically identify and neutralise suspicious activities before they impact business operations. By replacing traditional security models with intelligent, adaptive protection systems, ATT ensures robust defence against evolving cybercrime tactics.
Category:
Blogs
Send us a message
Contact Information
Address:
35 Ubi Crescent, ATT Building, Singapore, 408585
Phone:
Email:
Website:
www.attsystemsgroup.com
