Project Overview

With contractors, visitors and suppliers entering the building throughout the day, employee safety is compromised as any stranger could enter and bring harm to the building and its occupants.

This highly customized Visitor Management System consists of an appointment system, turnstiles and a dedicated lift management system.

To ensure building security, visitors are first required to make an appointment in which the control system will note the day, time and floor in which the meeting will be held. When visitors arrive, their identity card is exchanged for a pre-programmed entry card. After tapping through the turnstiles, the card is scanned and floor level keyed in.

If the floor level keyed in matches with the programmed card, a specific lift number will be displayed. The visitor will enter the designated lift, which will only stop at the exact floor level programmed. Visitors will be barred entry if floor levels are not the same.

This integrated process is designed towards automation, whereby an accurate and verifiable count of patrons can be done, enabling easy management of human traffic flow. Controlling the different designated levels will allow building security to monitor and be alerted on visitors trying to access off limit areas. Fast action will be taken against intruders.

Key Responsibilities

To supply, install, test and commission an integrated visitor management system with the following features:

  1. Appointment System
  2. Registration Kiosk
  3. Turnstiles
  4. Lift Management System
  5. Card Access

Solution and Outcome

Client’s benefit:

  • Lower overall operation cost
  • Real Time Management
  • Data collection for statistical analysis
  • Cost effective
  • Enhanced security

Visitor’s benefit:

  • Increased safety
  • Premium Customer Service Experience
  • Reduced registration time


Project: Design, supply, install, test and commission an integrated visitor mangement system

Client: Financial Institute

Location: Singapore

Contract Period: 1 Year

Award Date: 2013