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Performance measurement in government queue management systems has become critical for 2025, as public agencies prioritise operational efficiency and citizen satisfaction. Key Performance Indicators (KPIs) provide the essential data framework for evaluating queue system effectiveness, resource allocation, and service delivery outcomes. Government agencies deploying queue management solutions like Q'SOFT® EQMS require precise metrics to demonstrate accountability, optimise workflows, and meet regulatory compliance standards.
Category: Blogs
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In offices and schools, managing room bookings, meeting rooms, classrooms, labs can often involve messy scheduling conflicts, duplicate bookings, or a heavy load of manual admin. ATT’s Online Resource Booking System (ORBS) offers a modern, flexible solution that helps these organisations simplify room-and-meeting scheduling with greater clarity, fewer errors, and better resource and better resource use. ATT is recently expanding its presence in Asia, and has become the official Odoo Partner in Singapore and Vietnam.
Category: Blogs
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In a world where convenience and efficiency are no longer luxuries but expectations, organisations need smarter tools to manage bookings and resources. ATT Group’s Online Resource Booking System (ORBS) offers just that—a robust, flexible, and scalable appointment/resource scheduling platform built for today’s dynamic needs. If you’re considering a system to handle bookings, whether for rooms, service resources, staff appointments, or visitor services, ORBS deserves your attention.
Category: Blogs
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Enterprise-grade kiosk solutions for multi-location deployment must incorporate centralized management capabilities, cloud-based infrastructure, and modular hardware options to support dynamic business growth. These scalability features enable organizations to efficiently manage hundreds or thousands of kiosks across diverse locations while maintaining consistent performance and user experiences.
Category: Blogs
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Self-service kiosks improve staff productivity and resource allocation by automating routine tasks such as check-ins, payments, and order processing, which reduces employee workload and allows staff to focus on higher-value customer interactions. These systems enable businesses to redeploy human resources from repetitive administrative tasks to areas requiring personalised attention, strategic oversight, and complex problem-solving.
Category: Blogs
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