Assistant Engineer

Roles and Responsibilities:

  • Provide technical services to maintain and troubleshoot various field equipment and computer network systems.
  • Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times.
  • Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records.
  • Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards.
  • Assist to attend for any operational and maintenance issues.
  • Be available for on call and stand by duty procedures and other responsibilities required.
  • Assist in root cause analysis identified by team members together with the Engineer and Superior.
  • Handle customer’s inquiry, request and complaints in a professional manner and efficient way.
  • Proactive in problem solving and following up and close all incidents, issues and requests timely.
  • Operate company vehicle to perform site work at stipulated working hours.
  • Perform Ad-Hoc duties as and when assigned by immediate supervisor.

Qualifications and Education Requirements:

  • Diploma in IT, Computer, Electronic, Electrical Engineering or other related fields

Work Experience Requirements:

  • At least 3 years of relevant working experience
  • Possess at least Class 2 or 3 license will be added advantage.
  • Experience in maintaining firewalls, routers, switches, servers, storage, and others.
  • Possess certification in CCNA, CITEP and/or CCNP is desirable.
  • Possess good analytical and systematic troubleshooting skills.
  • Fast Learner and can work under pressure.
  • Resourceful, team player and able to work independently.
  • Good communication and interpersonal skills to work with all levels of internal and external users.
  • Willing to assume standby duties after office hours and provide onsite support, if required

We offer successful candidates a very competitive remuneration package with comprehensive range of benefits.

Apply here